The hotel offers amenities for your comfortable stay and unforgettable experiences
Lovely Hot Springs
“The hot springs experience was very nice, with multiple pools to choose from, varying in temperature, providing a relaxing retreat.” view full review
Delicious Breakfast
“The buffet breakfast featured a good selection of fresh dishes that catered to every taste, starting our days on a high note.” view full review
Lovely Views
“The large windows in our room offered amazing views of the Arenal Volcano, creating a stunning backdrop to our stay.” view full review
Great Yoga Sessions
“The complimentary morning yoga classes were a fantastic way to relax and rejuvenate while taking in the serene surroundings.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Hiking
Yoga class
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Playpen
Children's menu
Children's play area
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Live entertainment
Garden area
Spa & wellness centre
Jacuzzi
Body scrub
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath
Public Bath
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
7 Kilometros Oeste Iglesia Catl. Fortuna,
La Fortuna,
Costa Rica,
99 s- 4417,
Alajuela
Map view
7 Kilometros Oeste Iglesia Catl. Fortuna,
La Fortuna,
Costa Rica,
99 s- 4417,
Alajuela
City landmarks
Ruta 142
Baldi Hot Springs
1.3
km
Amusement Park
Kalambu Hot springs
2.1
km
Theme Park
Arenal Natura Ecological Park
630 m
Go Adventure Park
1.1
km
Alajuela Province
Los Canones Info Center Canopy Zipline
1.5
km
3.1 MI Northwest From Downtown la Fortuna
Paradise Hot Springs
2.8
km
Quesada
Termales del Bosque Hot Springs
2.1
km
Spa Centre
El Silencio del Campo Spa & Hot Springs
1.8
km
Kalambu Waterpark
2.1
km
5km west of La Fortuna
Termales Los Laureles
3.0
km
Alajuela Province
Go Adventure Arenal Park
2.3
km
Ecoglide
2.7
km
Alajuela Province
Arenal Park
2.9
km
142
Arenal Ecoglide Park
3.1
km
Tabacon Grand Spa Thermal Resort
Tabacon Hot Springs
4.6
km
Bridge
Puentes Colgantes De Arenal
3.7
km
824417 Parque ecologico volcán arenal
Arenal Ecologic Park
3.9
km
Viewpoint
3.8
km
Iglesia de La Torre
4.0
km
Norte de la Represa Arenal 2 km
The Motmot Jungle
4.3
km
Iglesia de Monterrey
4.5
km
In front of Tabacon Hot Springs
Free Natural Hot Springs River
4.6
km
Mountain
Arenal Volcano
4.9
km
Via 142
Canoa Adventure
4.6
km
Nr. 8
4.7
km
Nr. 7
4.7
km
Chato Volcano
5.0
km
Free Natural Hot Springs
4.7
km
Ceiba Tree
4.8
km
Nr. 6
4.8
km
Nearby
Theme Park
Arenal Natura Ecological Park
630 m
Restaurants
Sura Bar & Bistro
1.3
km
Volcano Lodge and Springs 7 Km West from La Fortuna Downtown
Arenal Koita
1.0
km
800 Metros Noroeste Del Rio la Palma
Amor Loco Restaurant
930 m
Nayara Springs
Chifa La Familia Feliz
890 m
Calle 472
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
Scenic views
Attentive staff
Service improvement needed
Price
8.8/10
Great
Rooms
9.1
Location
9.3
Service
8.9
Dining
8.4
Guest reviews
8.8/10
based on 9 reviews
9.3
9.3/10 based on 844 reviews
Dick
United States,
April
2024
7.8/10
I had an amazing stay at this hotel with unbelievable views of the volcano where the kids could play and welcome drinks on arrival. The complete view of the volcano was truly breathtaking, but there were some minor issues with noise levels.
Rooms
9.0
The rooms were spacious and offered an incredible view of the volcano where the kids could play. The welcome drinks were a nice touch, and the complete view of the volcano was truly exceptional.
Service
8.0
The service at this hotel exceeded my expectations. The staff were friendly, service-oriented, and made every effort to ensure a memorable trip. However, the additional service fees impacted the overall value for money.
Location
7.0
The hotel is located right by the volcano, offering a direct view of Arenal volcano. It's a perfect spot for nature lovers and those seeking tranquility, although being down the hill slightly affected the accessibility to certain amenities.
Dining
8.0
The dining experience was fantastic, with stunning views of Arenal volcano. The spread of fresh cut fruits and made-to-order egg station added to the delight. However, the price of some items on the menu was a bit steep, affecting the overall value for money.
Facilities
7.0
The hotel offered a variety of excellent facilities, including room service and tours assistance. However, the absence of certain amenities impacted the overall convenience.
Tom
United Kingdom,
April
2024
8.8/10
My stay at the hotel was truly exceptional with its spectacular view of the volcano and fantastic service. The only downside was the dining experience, which had limited options. The location was ideal for exploring the area's adventures, and the facilities were top-notch.
Rooms
9.0
The room had a spectacular view of the volcano, making it unforgettable.
Service
9.0
The staff provided fantastic service, making my stay truly enjoyable.
Location
9.0
The hotel is situated in a beautiful tropical garden with fantastic thermal pools, perfect for relaxation.
Dining
7.0
The dining experience was good but could have had more variety in the menu.
Facilities
10.0
The facilities are top-notch and cater to all your needs.
Fred
United Kingdom,
March
2024
8.6/10
The hotel offers stunning views of the volcano from the tropical-themed rooms, which are extremely clean and well-kept. The service is exceptional, with staff going above and beyond to provide excellent customer service. The location among beautiful gardens and close to the Arenal volcano is perfect for relaxation and exploration. Dining with amazing views and good food complements the overall experience.
Rooms
9.0
The rooms with a tropical decor and a stunning view of the volcano are extremely clean and well-kept.
Service
9.0
The staff are so very welcoming and do their best to give you excellent service.
Location
9.0
The hotel is set back from Arenal volcano in beautiful tropical gardens with fantastic thermal pools landscaped really well.
Dining
8.0
The dining experience with an amazing view and good food is included.
Facilities
8.0
The hotel offers a range of facilities to enhance your stay.
Paul
United Kingdom,
March
2024
9.2/10
My stay at the hotel was truly remarkable. I couldn't get enough of the perfect views of the volcano right from my room, complete with my own rocking chairs out front. The service was outstanding, with the staff being quick to fulfill every request and always welcoming. The location, just below the volcano, added an extra layer to the experience. The dining experience was top-notch, especially with the sweet pineapple served. Overall, a delightful stay with a few minor areas to potentially improve on.
Rooms
9.0
Waking up to the stunning views of the Arenal Volcano from my room was simply breathtaking. The windows open to let in the fresh air and natural beauty.
Service
9.0
The staff at the hotel were truly service-oriented and went out of their way to ensure I had an excellent stay.
Location
10.0
The hotel's location just below the volcano was a highlight, offering a unique experience surrounded by beautiful tropical gardens and fantastic thermal pools.
Dining
9.0
The dining experience surpassed my expectations with a great spread ranging from fresh cut fruits to made-to-order egg stations. The food quality was excellent.
Facilities
9.0
The hotel facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay.
Albert
United States,
November
2023
9.0/10
My stay at the hotel was wonderful. The rooms had all the modern conveniences yet maintained rustic touches, with excellent air-conditioning and views of Mount Arenal. The service was truly service oriented, and the staff went out of their way to help us. The location was right in the rainforest, providing a unique and immersive experience. Dining was included and the food was good, with a superb view.
Rooms
9.0
I loved the blend of modern conveniences with rustic touches in the room. The view of Mount Arenal was breathtaking.
Service
9.0
The staff at the hotel were so very welcoming and did their best to give excellent service. They truly exceeded my expectations.
Location
10.0
The hotel's location right in the rainforest was a dream come true. I felt like I was truly immersed in nature.
Dining
8.0
I enjoyed the included dining experience. The food was good, and the view made it even better.
Facilities
9.0
The hotel facilities were top-notch and added to the overall comfort of my stay.
Horace
United Kingdom,
September
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were cozy and offered stunning views of the volcano and the garden. The cocktails in the lobby were a nice touch, adding to the relaxing ambiance. The service was top-notch with the staff being so welcoming and attentive, ensuring a truly delightful experience. While the location was just below the volcano, providing perfect views, the level of service still has some room for improvement. The dining experience with its delicious spread ranging from fresh cut fruits to made-to-order egg stations was a highlight. The hotel's facilities were well-maintained, offering everything needed for a comfortable stay.
Rooms
9.0
The rooms were cozy with perfect views of the volcano and the garden.
Service
9.0
The staff was incredibly welcoming and did their best to make my stay exceptional.
Location
9.0
The hotel is in a beautiful setting just below the volcano, offering perfect views.
Dining
9.0
The dining experience was fantastic with a great spread of delicious food.
Facilities
9.0
The facilities were well-maintained and added to the overall enjoyable stay.
Scenic views
Service improvement needed
Steven
United States,
September
2023
9.2/10
I had an incredible stay at this resort nestled in the rain forest with an amazing view of the volcano. The rooms were luxurious and equipped with all the expected services. The service was exceptional, going above and beyond to make my stay comfortable. Though the dining was delightful, the price was a bit on the higher side. The location was simply breathtaking, surrounded by lush tropical gardens and thermal pools.
Rooms
10.0
The rooms were spacious and modern, complete with a shower in the rain forest and a marvelous view of the volcano.
Service
9.0
The staff here are remarkably friendly and quick to fulfill every request, exceeding all expectations.
Location
10.0
I was captivated by the tropical gardens and thermal pools, making the location a paradise on earth.
Dining
8.0
The dining experience was exquisite, with a great spread of fresh cut fruits and a made-to-order egg station.
Facilities
9.0
The facilities were top-notch, providing everything for a relaxing and enjoyable stay.
Billy
United Kingdom,
July
2023
9.4/10
My stay at the hotel was truly unforgettable. The rooms offered stunning views of the volcano, with a king bed that ensured a comfortable rest. The service was top-notch, with a staff that always went out of their way to assist me. The location was perfect, right below the Volcano in a tropical garden setting. The dining experience was exceptional, with included delicious meals and a superb view of the Arenal Volcano.
Rooms
9.0
I was amazed by the stunning views of the volcano from my room, and the king bed provided a luxurious sleeping experience.
Service
9.0
The staff was incredibly welcoming and attentive, making sure every request was promptly fulfilled.
Location
10.0
The hotel's location right below the Volcano in a tropical garden setting was simply magical.
Dining
10.0
The included dining experience was a true delight, offering delicious meals with a breathtaking view of the Arenal Volcano.
Facilities
9.0
The hotel's facilities exceeded my expectations, providing everything I needed for a relaxing and enjoyable stay.
Emma
United Kingdom,
June
2023
9.4/10
I absolutely loved my stay at this hotel! The rooms were cozy and clean, the staff was incredibly friendly, and the location was just perfect. However, the dining experience left a bit to be desired with limited breakfast options. The facilities were top-notch, making my stay even more enjoyable.
Rooms
9.0
My room, along with a second twin bedroom for the kids, was comfortable with a beautiful view of Arenal Volcano. Plus, the complimentary cocktails in the lobby were a lovely touch!
Service
9.0
The level of service was exceptional, with the staff going above and beyond to make my stay memorable. Every request was quickly fulfilled, and their friendliness really stood out.
Location
10.0
The hotel is nestled in the rainforest, offering a stunning view of the Arenal Volcano. It's the perfect place to stay in the Arenal area, surrounded by nature's beauty.
Dining
9.0
The dining experience was fantastic, with included meals featuring the most delicious pineapple and an amazing view to complement the flavors. I truly enjoyed every bite!
Facilities
10.0
The hotel's facilities were outstanding, providing everything I needed for a comfortable and enjoyable stay. From room service to tours assistance, they had it all.
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